My grandfather was a small town surgeon, an effusive man and, to a five-year old girl, a bit intimidating. Nevertheless, when he and my grandmother proposed taking me on the train to Chicago from Tennessee, I was beyond excited.
One of the highlights was eating in the dining car. Just like in the movies the car had tables covered with white linen napkins, silver place settings and sparkling glassware. The waiter escorted us to our table.
With great flourish, typical of my grandfather, he inquired about the menu and made selections. The waiter quickly bowed his head, retreated to the kitchen, came out to refresh our drinks and returned with our lunch.
I no longer remember the food or the conversation. What stayed with me for decades is what happened next.
When the waiter brought the check and my grandfather had paid him (of course in those days, cash) he said, “Young man, you have rendered fine service to my family and me today. Please tell me your name. I would like to write the president of this railroad and congratulate him on the high quality of his staff.”
The man looked pleased and embarrassed. He gave his name, and my grandfather wrote it down, checking back to make sure he had spelled it correctly.
When the man was gone, my grandfather looked at me and began reciting a poem. The only line I can recall is this one: A man can’t read his tombstone when he’s dead.
My grandfather said it’s important to recognize people when they are doing a good job. Voice your appreciation. If you don’t, they will never know and you will lose the opportunity to thank them.
As we all begin a new year, I invite you to thank and recognize the efforts of others. It will make YOUR day as well as theirs.
Until next Tuesday.
Elizabeth